TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
This Website (www.reunionlifestyle.co.uk) (the “Website”), is owned and operated by or on behalf of Reunion Lifestyle Limited (“Reunion Lifestyle”, “we”, “us” or “our”). If you have any queries about these Terms or if you have any comments or complaints on or about our Website, you can contact us by telephone on 01905 754209 or by email at firstname.lastname@example.org or by post using the address given below:
Reunion Lifestyle Limited
Blackpole Trading Estate West
Blackpole Trading Estate West
Reunion Lifestyle Limited is a Company registered in England and Wales
Company Registration Number 12584123
VAT Registration Number 350592307
If you do not agree to these Terms, you must cease using and accessing this Website. Terms may be changed and updated from time to time and any changes will be effective from the publication of the new Terms on the Website.
- The Contract Between Us
Reunion Lifestyle must receive full payment for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between Reunion Lifestyle and yourself.
- Ownership of Rights
All rights, including copyright, in this Website are owned by or licensed to Reunion Lifestyle Limited. Any use of this Website or its contents, including copying or storing it in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this Website for any purpose.
- Content Accuracy
We have taken every care in the preparation of the content of this Website, in particular to ensure that the description, specification of our products and prices quoted are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Any weights, dimensions and capacities given about the products are approximate only. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.
- Availability and Making a Purchase
Making an online purchase at Reunion Lifestyle is easy, quick and secure and is available 24 hours a day, 7 days a week. Simply browse our online shop and add any items you wish to purchase to your shopping basket after confirming the quantity. When you have finished your shopping, just click on “checkout” and fill out the details required to complete your order.
Please ensure that all fields marked with an asterisk (*) are completed otherwise you will be unable to complete the checkout. All orders are subject to acceptance and availability. If the products you would like to order are not available from stock, it will not let you purchase them upon checkout as it will show clearly that the item is sold out. No items will go on back-order, however we can contact you by email to let you know when the product is back in stock.
Please note that promotional codes are valid for in stock items only. Only one promotional code can be used at any one time and promotion codes are not valid during sale periods. All promotional codes remain the property of Reunion Lifestyle and we reserve the right to stop or remove a promotion at any time without prior warning.
- Acknowledgment and Acceptance of Order
You will need to provide us with your email address so that we can notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details. An acceptance of your order will take place on dispatch of the product(s) ordered.
- Ordering Errors
Correction of errors on your order can be made up to the point at which you click on “submit” during the ordering process.
- Website Product Pricing
The prices payable for products that you order are as set out on our Website and are in pounds (£s) sterling. All prices are inclusive of VAT at the current rate and are correct at the time of entering the information. Prices exclude delivery.
- Terms of Payment
Our payment process is operated through PayPal via a secure server. You can check this by looking for the closed padlock at the bottom of your browser window at the payment stage. All card information is encrypted using the latest secure technology and passed directly to PayPal for authorisation. No credit card information is stored on the Reunion Lifestyle server at any time.
We will charge your credit card for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. Please note that your payment transaction will appear as Reunion Lifestyle Limited on your credit/debit card statement.
We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the products from your card, then we will cancel the contract and suspend any further deliveries to you. This does not affect any other rights we may have.
- Delivery Charges
Delivery charges vary according to the type of products ordered and cannot be refunded. They are set out clearly under the “Delivery and Returns” section on our Website.
10(i) We will deliver the products to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the products left if you are out when we deliver. We cannot accept any liability for any loss or damage to the products once they have been delivered in accordance with your delivery instructions. We will aim to deliver the products by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
10(ii) You will become the owner of the products you have ordered when they have been delivered to you. Once they have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
- Risk and Ownership
Risk of damage to or loss of the products passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the products once they have been successfully delivered and when we have received cleared payment in full. Products supplied are not for resale.
- Cancellation Rights
We hope that you will be happy with your order, however there may be an occasion where you need an exchange or a refund.
12(i) If you are a UK consumer, you have the legal right, under the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013 to cancel your order within fourteen days following your receipt of the goods or the date on which we began provision of the services.
12(ii) You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply, on the delivery documentation and inform us by email or phone only, within fourteen days of delivery. You must return the products to us as soon as possible, within fourteen days of receipt of your order, after informing us that the products are damaged or have been incorrectly supplied.
Please note that we will not accept the return of any damaged or incorrectly supplied products where you fail to notify us of this within fourteen days of receiving them.
12(iii) If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen days, starting the day after you receive the order. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned at your cost within fourteen days of receipt of your order.
12(iv) For products that are supplied flat packed and/or require assembly by you, we would consider the process of starting the assembly as not taking reasonable care.
12(v) Any painting, treatment or modification to the product, we would consider as you not taking reasonable care.
12(vi) The goods must be suitably packaged to prevent any damage or loss to the goods while being returned. Failure to do so will be considered as you are not taking reasonable care.
12(vii) Made-To-Order Furniture: Once confirmed, we are not able to cancel orders for bespoke items that have been made just for you and therefore you cannot cancel or return any item that is made-to-order.
13 Cancellation By Us
13(i) We reserve the right to cancel the contract between us if we have insufficient stock to deliver the products you have ordered or one or more of the products you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
13(ii) The supplier of the goods does not deliver to the area of the United Kingdom as specified on the delivery address.
13(iii) If we do cancel your contract, we will notify you by email and will re-credit to your card any sum deducted by us from your card as soon as possible, but in any event within 30 days of your order.
- Disclaimer and Limitations of Liability
14(i) Nothing in these Terms is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded, nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
14(ii) Subject to 14(i):
- Our total liability in contract, tort (including negligence or breach of statutory duty) misrepresentation or restitution arising from the performance or contemplated performance of the contract, shall be limited to replacement of the goods supplied under the contract or at our option a refund of the purchase price relating to the contract;
- We will not be liable for loss of profit, loss of business, loss of goodwill whether direct, indirect or consequential, or any claims for consequential compensation howsoever caused which arise out of or in connection with the contract; and
- We will use reasonable endeavours to verify the accuracy of information on the site but makes no representation or warranty of any kind whether express or implied regarding the contents of the Website to be error free or that the Website or the server that makes it available are free of viruses. We accept no liability of any kind for any loss or damage from action taken in relation to information contained in the Website whether direct, indirect or consequential.
All products are supplied with the benefit of 12 months warranty from the date of supply. This warranty does not affect your statutory rights as a consumer. This warranty does not apply to any defects in the products arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as the product was designed to be used by the manufacturer, failure to follow the manufacturer’s instructions, or any alteration or repair without the manufacturers approval.
Unless otherwise expressly stated in these Terms, all notices from you to us must be in writing and sent to our contact address and all notices from us to you will be displayed on our Website from time to time.
17 Changes to Terms and Conditions
We reserve the right to change these Terms from time to time.
18 Law and Territory
This Website, any content contained therein and any contract brought into being as a result of usage of this Website are governed by and construed in accordance with English Law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
20 Third Party Rights
Nothing in these Terms is intended to, nor shall it confer any rights, on a third party.
TERMS AND CONDITIONS
- Entry to a competition is free with no proof of purchase required to enter.
- Entrants must be aged 18 years or over in order to participate. Proof of age and identity may be required.
- By entering a competition an entrant is indicating his/her agreement to be bound by these Terms and Conditions (“Terms”).
- Use of a false name, address or age will result in disqualification.
- All entries must be made directly by the person entering the competition.
- Only one entrant per person will be accepted.
- Entries can only be accepted via the online entry form, if applicable, or social media platforms where it is displayed.
- Entries made online by using methods generated by a script, macro or the use of automated devices will be void.
- Entry is restricted to residents of UK mainland only.
- No responsibility can be accepted for entries lost, damaged or delayed due to computer error in transit.
- Competition closes at the time stated in the post and all entries after this time will be void.
- The winners must agree to have their names featured on the Website, www.reunionlifestyle.co.uk and social medial platforms.
- Prizes are not transferrable to another individual and no cash or other alternative will be offered.
- Competitions may be modified or withdrawn at any time.
- Prizes are subject to availability and in the event of a prize being unavailable, the Promoter reserves the right to offer an alternative prize of equal or greater value.
- The Promoter reserves the right to amend or alter the Terms of competitions at any time and reject entries from entrants not entering into the spirit of the competition.
- Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, fail to provide a suitable address for delivery or if they are unable to comply with these Terms, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random.
- Should a prize winner not wish to take their prize, the draw will be re-drawn.
- Entrants give Reunion Lifestyle permission to use their email address, in line with GDPR, for any marketing activity by Reunion Lifestyle. We will not sell your data to any third parties and the recipient can unsubscribe from any marketing and choose to be withdrawn from further competitions at any time.
TERMS AND CONDITIONS
SOCIAL MEDIA COMPETITIONS
Entry requirements: Comment and Follow @ReunionLStyle
These competitions are administered by Reunion Lifestyle and open to residents of the United Kingdom aged 18 years and over except for employees of Reunion Lifestyle and their families. By entering these competitions, an entrant is indicating his/her agreement to be bound by these Terms. The winner(s) will be selected at random when the competition closes and notified by a Direct Facebook Message from a member of the Reunion Lifestyle team. The prizes will be sent via courier to the winner’s nominated address within 30 days of being contacted. The prizes are non-transferrable and no cash alternatives are available. These competitions are not sponsored, endorsed, administered by or associated with Facebook or any other social network. Entrants are providing their information to Reunion Lifestyle and their Agents for marketing purposes. We do not sell any data to third parties, in line with GDPR. You may opt out of any marketing communication at any time.
Entry requirements: Comment and Follow @ReunionLStyle
These competitions are administered by Reunion Lifestyle and open to residents of the United Kingdom aged 18 years and over except for employees of Reunion Lifestyle and their families. By entering these competitions, an entrant is indicating his/her agreement to be bound by these Terms. The winner(s) will be selected at random when the competition closes and notified by a Direct Instagram Message from a member of the Reunion Lifestyle team. The prizes will be sent via courier to the winner’s nominated address within 30 days of being contacted. The prizes are non-transferrable and no cash alternatives are available. These competitions are not sponsored, endorsed, administered by or associated with Instagram or any other social network. Entrants are providing their information to Reunion Lifestyle and their Agents for marketing purposes. We do not sell any data to third parties, in line with GDPR. You may opt out of any marketing communication at any time
Entry requirements: Comment and Follow @ReunionLStyle
These competitions are administered by Reunion Lifestyle and open to residents of the United Kingdom aged 18 years and over except for employees of Reunion Lifestyle and their families. By entering these competitions, an entrant is indicating his/her agreement to be bound by these Terms. The winner(s) will be selected at random when the competition closes and notified by a Direct Twitter Message from a member of the Reunion Lifestyle team. The prizes will be sent via courier to the winner’s nominated address within 30 days of being contacted. The prizes are non-transferrable and no cash alternatives are available. These competitions are not sponsored, endorsed, administered by or associated with Twitter or any other social network. Entrants are providing their information to Reunion Lifestyle and their Agents for marketing purposes. We do not sell any data to third parties, in line with GDPR. You may opt out of any marketing communication at any time.